Built for residential block managers

Run your residential complex remotely — from one place.

EasyBM is the all-in-one platform for property managers running apartment blocks and residential communities. Buildings, residents, intercoms, CCTV, parking and service charges — all connected, all online.

UK compliance templates built-in 35+ reports out of the box Resident support desk included
Charges outstanding
£48k
Residents in default
7
Blocks live
24
Kingsley Court — Flat 14
Move-in synced
Fire Risk Assessment
Due 12 May
Parking bay 07 — GR67 MKL
ParkMaster OK
Call queue — reception
Online
Everything you need

One platform for every part of the block

Stop juggling spreadsheets, intercom apps, CCTV portals, and parking tools. EasyBM pulls it all into a single workflow your team and residents actually use.

Buildings & apartments

Model your whole portfolio — buildings, floors, units, residents and move-in/out history.

  • Multi-building portfolios with per-block notes
  • Apartment types, floors, occupancy tracking
  • Multi-resident support per unit
  • Move-in / move-out workflows

Compliance & GDPR

Stay on top of every statutory inspection, and handle Police CCTV requests through a dedicated GDPR console with full chain of custody.

  • FRA, LOLER, Legionella, EICR, Gas, asbestos
  • GDPR CCTV console for Police requests
  • 15+ UK compliance templates
  • Audit log on every record

Service charges

Automated service-charge runs with generated PDFs emailed straight to residents, and a self-service portal for payment history.

  • Automated charge runs per building
  • Demand PDFs generated & emailed
  • Resident portal for history & status
  • Xero integration

Intercom & access

Deep Akuvox Cloud integration keeps intercoms in lockstep with your resident list — no more rekeying on move-in day.

  • Auto-sync residents to Akuvox on move-in
  • Name, phone & email kept in sync
  • Per-building project linking
  • Full sync audit log

CCTV & phones

Provision CCTV and cloud phone extensions straight from the building record — Hikvision and NX cameras on one dashboard.

  • Hikvision & NX camera dashboards
  • Automatic SIP extension per unit
  • Call queues & follow-me routing
  • Call logs & recordings

Parking & vehicles

Assign bays to residents, track plates, and push them straight to the ANPR gate — plus a register for contractors and visitors.

  • Car park & bay management
  • ParkMaster / NXMAN plate sync
  • Vehicle & contractor registers
  • Visitor bay tracking

Sales pipeline

Built-in CRM so the same tool you manage buildings with also runs your new-business pipeline.

  • 6-stage opportunities pipeline
  • Quotes with recurring charges & VAT
  • Pipeline by business unit
  • Monthly KPI reports & PDFs

Resident support & comms

A full customer support system for resident enquiries — tickets, SLAs and audit history — alongside broadcast comms to buildings or groups.

  • Full ticketed support desk for residents
  • Auto-ingest enquiries straight from email
  • Bulk messaging by building or unit status
  • Per-customer conversation history

Resident self-service portal

A dedicated front-end at myintercom.cloud so residents can order fobs, update their details and raise enquiries — changes flow straight into EasyBM.

  • Fob & key ordering online
  • Self-service update of name, phone & email
  • Service-charge history & statements
  • Raise an enquiry to the management team

Resident mobile app

A dedicated resident app so occupants can manage their apartment from their phone — open the door, pay charges, log faults and reach the management team.

  • Remote door release & intercom answer
  • View & pay service-charge demands
  • Report faults with photos
  • Push notifications for parcels & notices

Job management & dispatch

Raise work orders straight from a building, resident or support ticket — dispatch to contractors and track every job through to sign-off.

  • Dispatch jobs to approved contractors
  • Live status: open, on site, complete
  • Photos, notes & cost tracking per job
  • Full history against the building

Admin & audit

Enterprise-grade audit trails, role-based access, and an integrations console — because compliance is never optional.

  • Full create/update/delete audit log
  • Roles: super, admin, PM, user
  • API audit & traceability
  • Per-BU access control
Integrations

Plays nicely with your existing kit

EasyBM talks directly to the hardware and services already running at your sites. No duct-tape spreadsheets.

Akuvox Cloud
Intercom & access
Paxton
Access control
Videx
Door entry & intercom
Intratone
Wireless intercom
Cloud phone system
SIP & call routing
ParkMaster
ANPR parking gates
CCTV integration
Hikvision & NX
Xero
Billing & accounts
Move-in, end-to-end

One click, a dozen systems updated.

When you record a move-in in EasyBM, the right things happen everywhere — automatically. No tickets to your AV contractor. No "can you add them to the gate" WhatsApp.

Resident created in the block. Name, phone, email, tenancy dates.
Akuvox intercom synced. Contact pushed to the door station for the right flat.
Parking plate registered. Pushed to ParkMaster / ANPR so the gate opens day one.
Service-charge schedule live. Next demand PDF goes out on the right date.
Portal invite sent. Resident can log in and see their account.
New resident — Flat 14
Added
Akuvox: push contact
Synced
ParkMaster: GR67 MKL
Registered
Charge schedule
Scheduled
Portal invite
Sent
Audit log
Recorded
Fire Risk Assessment — Kingsley Court
In date
Legionella risk assessment
Due 12 May
EICR — 5-year electrical
In date
LOLER — lift inspection
In date
CCTV footage request — Op. Drayton
DP notice logged
Chain of custody
Signed
Compliance, handled

Keep every site legally compliant — with proof.

EasyBM is built around the statutory obligations of running residential blocks in the UK. Every certificate, inspection and data request is tracked, reminded, and audit-logged — so you can prove compliance to freeholders, insurers and regulators.

Statutory inspections tracked per building. FRA, EICR, Gas, LOLER, Legionella, asbestos — all with expiry dates and reminders before they lapse.
GDPR CCTV management console. Log Police and Subject Access Requests, retrieve CCTV footage, record lawful basis, and issue DP notices — all inside one audited workflow.
Chain of custody for disclosures. Every CCTV export to Police is timestamped, signed off and stored against the request — so the evidence trail holds up.
Full create/update/delete audit log. Who changed what and when, across every building, resident and certificate.
Role-based access. Super, admin, PM and user roles with per-business-unit scoping.
By the numbers

Built for the way blocks actually run

35+
Built-in reports
700+
Residents managed
15+
UK compliance templates
24/7
Resident support portal

See EasyBM on your own portfolio.

We'll give you a 30-minute demo on a building that looks like yours — no slideware.

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