A resident portal and mobile app for door release, service-charge payment, fault reporting and comms — plus an AI-assisted support desk that reads every enquiry, routes it to the right site and drafts a reply. Everything residents do flows straight into EasyBM.
Open the door, answer the intercom, view & pay service-charge demands, report faults with photos, and get push notifications for parcels and notices.
Order fobs and keys, update name/phone/email, and see charge history — changes flow straight into EasyBM.
A ticketed desk that auto-ingests enquiries from email, triages them to the right building and category, drafts replies, and can action routine requests on its own.
Message a whole building or just the units you need — personalised, logged, so you always know who was told what.
Onboard a resident once and the portal invite, access, parking and charges all follow — cleared again on move-out.
No separate resident database to keep in sync — the app, portal and desk are all the same platform.
A 30-minute demo on a building that looks like yours.